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Support

inOApps provide a range of solutions for Oracle Application Support, all our solutions can be tailored to your requirements and be incorporated into a tailored SLA (Service Level Agreement).

We can provide a team to support your Oracle Applications whatever your requirements (System Administrators, Functional, Support, Training...) with the full back up of inOApps.

Dedicated Team - We can supply a dedicated team to manage your Oracle Applications.

On Demand - Our in-house team can be available to respond to your requests on an agreed basis (for example call off, per incident or contract).

Remote Support - Through our Service Desk and Incident and Problem Management processes we can provide functional support for your Oracle Applications.

On Site - A dedicated team can be assigned to your organisation on an implant basis to work as part of your support network.

Hosting

inOApps can offer a range of hosting and managed services. We can tailor our services to meet your specific requirements from a fully hosted service to a periodic health check. All our hosting solutions are backed up with a service level agreement specific to your needs.

A fully Hosted and Managed Service - We can securely deliver Oracle Applications to you in line with the agreed service level agreement. Our team will manage servers, database and application including helpdesk support for your functional requirements.

Managed Service - You may wish to keep your server and your data onsite. Our team can manage your server, database and applications remotely.

Health Check - Our consultants can come onsite and give your server, database and application a health check and advise you how to optimise your existing solution.

Tailored Solution - We can tailor a solution to meet your specific requirements be it a monthly health check to having a dedicated team onsite to manage your applications.