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Oracle CRM On Demand

Oracle CRM On Demand is a hosted solution, also known as Software-as-a-Service (SaaS), to Customer Relationship Management (CRM). It is a browser-based solution that is generally considered to be the most comprehensive CRM solution available on the market today.

Oracle CRM On Demand will provide you with an important 360 degree view of your customers - showing you which customers interact most with your business, how and when they react, as well as those that are most profitable and demanding.

  

Benefits of Oracle CRM On Demand:

  • Industry-specific configurations
  • Seamless integration with your ERP solution 
  • Can be tailored for your company’s needs
  • Can be deployed as an on-premise solution if required
  • Customer data becomes a business asset with financial value
  • Support the management of multi-level relationships across multiple channels while increasing their value
  • Measure activity success
  • Fast to deploy and rapid time to value
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The solution covers various areas of your business including Sales, Marketing, Services, Call Centre and Analytics.

 
Sales

  • Manage customer information such as contact details and buying cycles
  • Effectively manage your sales pipeline, and provide forecasting
  • Improve sales productivity and insight
  • For more information on Oracle CRM Sales click here.

 

  Service

  • Resolve issues quickly and efficiently – maintaining customer satisfaction
  • Deliver a consistent customer service experience with easy access to accurate customer service history
  • Demonstrate knowledge of a customers relationship with you and build loyalty
  • For more information on Oracle CRM Service click here.

 

Marketing

  • Execute and manage campaigns from start to finish
  • Analyse the results and assign leads or opportunities
  • Provide your sales team with insight into campaigns and where their leads come from
  • Generate reports to measure campaign effectiveness
  • For more information on Oracle CRM Marketing click here.

 

Call Centre

  • Only hosted multi-channel support application that can be deployed in days
  • Your call centre representatives can be located anywhere in the world
  • Your customers can benefit from a rapid, accurate, personalised service
  • For more information on Oracle CRM Call Centre click here.

 

Analytics

  • Real-time Business Intelligence is available to everyone in your organisation
  • Detailed drill-down capabilities
  • Historical and comparative analysis
  • Interactive dashboards for analysis at a glance
  • For more information on Oracle CRM Analytics click here.

 

For more information on Oracle CRM On Demand solution please email us on This e-mail address is being protected from spambots. You need JavaScript enabled to view it , or call us on +44 (0)870 112 2000.