Shopfloor Automation System
The Background
- Specialist provider of repair and refurbishment services for hi-tech gadgets (phones, sat-navs digiboxes etc) have recently deployed E-Business Finance, CRM and Depot management to underpin their business.
The Problem
- E-Business Suite was not flexible enough to allow them to model the large number of process workflows that they required. In addition, they needed to empower the shop floor staff though the use of touch-screen terminals.
The Solution
- Oracle tools used to deliver Shopfloor automation system to sit alongside E-Business Suite. Flexible workflows can be develop to map to different business processes.
Business Benefits
-
- Increased efficiency of order processing leading to significant cost savings
- Full integration to E-Business Suite to allow greater control and reduced cost
- Staff empowered leading to greater productivity.
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